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12/1/2009 - Infinite Media congratulates partner Fairmont Hotels & Resorts for receiving 2009 Worldwide Hospitality Award

Toronto, ON – Today, Infinite Media, an integrated digital company, received the news Fairmont Hotels & Resorts (FHR) was awarded the 2009 Worldwide Hospitality award for Best Initiative in Hotel Management Training.
 
Fairmont Hotels & Resorts received the award for their Leadership Development Program, which was redesigned and re-launched in 2008. Infinite Media produced multimedia components supporting the program, including multiple Colleague Testimonials produced as web-ready videos, as well as a two-minute overview video ­– Careers with Fairmont – to be housed on FHR’s dedicated careers website.
 
Materials produced by Infinite Media were included as supporting enclosures for the award nomination, and are recognized as integral elements of the training program. In keeping with the global nature of the Fairmont brand, the Colleague Testimonials and Careers with Fairmont videos will be translated by Infinite Media this coming year into French, Spanish, German, Arabic and Mandarin Chinese.
 
With the Leadership Development Program, Fairmont Hotels & Resorts aims to provide the top graduate training program in the Hospitality industry – by attracting and retaining top students from hospitality programs globally. MKG Group, organizers of the Worldwide Hospitality Awards, certainly agreed that Fairmont’s Leadership Program is a cut above the rest, and have chosen Fairmont Hotels & Resorts as the 2009 award recipient for Best Initiative in Hotel Management Training.The Worldwide Hospitality Awards is an international competition and an opportunity for hotel groups to highlight their teams’ exemplary achievements in communication, marketing, innovation, human resources, social and environmental responsibility, and customer loyalty programs.
 
Over 800 professionals turned up for the 2009 Worldwide Hospitality Awards, also the 10th anniversary of the event, held at the InterContinental Paris Le Grand in Paris, France.
 
“We’re proud to have partnered with Fairmont Hotels & Resorts on their leadership initiatives,” said Brad Sellors, Managing Director of Infinite Media. “Fairmont is a global leader in hospitality, and initiatives such as Fairmont’s Leadership Development Program will ensure the chain remains a leader in customer service excellence. Infinite Media congratulates our partners at Fairmont Hotels & Resorts for their win – they are certainly deserving of the award.”
 
About Infinite Media:
 
Infinite Media Ltd (Infinite Media) is an integrated digital company. We are idea generating, process-driven, and results-oriented collaborators with over 15 years of experience providing intelligent answers to top global brands. Our consulting and production services include optimized marketing, learning, and software solutions that deliver measureable results.  Our cloud based platform, InfiniteKM,  is a robust suite of Customer Experience (CX) and Knowledge Management (KM) tools to engage your organization to sell more and service better. Brands adopt the platform to ensure a consistent customer experience across any channel, get closer to their audiences, and position themselves as leaders in customer success. We make video publishing, content management, and measurement simple and secure. Please visit us at www.infinitekm.com, www.infinitemedia.com, or contact us at pr@infinitemedia.com for any inquiries.
 
About Fairmont Hotels & Resorts:
 
A leader in the global hospitality industry, Fairmont Hotels & Resorts is an extraordinary collection of luxury hotels, which includes iconic landmarks like the Fairmont Singapore, Fairmont Le Montreux Palace in Switzerland and New York's The Plaza.    Fairmont hotels are one-of-a-kind properties where sophisticated travellers can discover culturally rich experiences that are authentic to the destination. Situated in some of the most exclusive and pristine areas in the world, Fairmont is committed to responsible tourism and is an industry leader in sustainable hotel management with its award-winning Green Partnership program. Fairmont's portfolio includes 56 distinctive hotels, with plans to develop over 20 new properties in the coming years in destinations as diverse as Shanghai, Abu Dhabi and Anguilla.
 
Fairmont is owned by Fairmont Raffles Hotels International, a leading global hotel company with 90 hotels worldwide under the Raffles, Fairmont and Swissôtel brands. The company also owns Fairmont and Raffles branded Residences, Estates and luxury private residence club properties.  For more information or reservations, please call 1-800-441-1414 or visit www.fairmont.com.

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