5/1/2018 - InfiniteKM Partners with Scotiabank to provide global policy management solutions

Toronto, ON May 1, 2018
Infinite Media, an integrated digital company, announces the launch of its latest portal development for The Bank of Nova Scotia (Scotiabank), the Scotiabank GRM Manager. Users of the portal benefit from a streamlined and easy to use workflow, built on the powerful InfiniteKM platform framework, which facilitates the creation, review, and dissemination of policies across the company. The robust new policy management portal has been customized and deployed to perfectly meet the unique needs of Scotiabank and their subsidiaries across the globe.
The Scotiabank GRM Manager provides a step-by-step process for the creation and review of policies at the enterprise level and makes disseminating those policies to global subsidiaries fast and simple. The same creation and review process is mirrored at the subsidiary level, giving those users the same level of consistency and control.
Robust reporting allows administrators to track policies as they make their way through the workflow, ensure that procedures are being followed, and measure user engagement.
By choosing to configure on the InfiniteKM platform, Scotiabank benefits from a centralized information hub, powerful, easy-to-use publishing and reporting tools, streamlined processes and procedures, and the ability to quickly innovate new features to suit the needs of the company and its subsidiaries.
“The GRM Policy Manager is an exciting project for the InfiniteKM team that really combines the essential elements of people, processes, and technology” – Brad Sellors, Managing Director, InfiniteKM
The GRM Policy Manager gives Scotiabank and its global subsidiaries a competitive advantage by providing the tools to ensure that all employees, in every country, have access to up-to-date, consistent, and official policies and procedures in order to provide the same top-level customer experience across all touchpoints.
About Infinite Media
Infinite Media Ltd (Infinite Media) is an integrated digital company. We are idea generating, process-driven, and results-oriented collaborators with over 15 years of experience providing intelligent answers to top global brands. Our consulting and production services include optimized marketing, learning, and software solutions that deliver measureable results.  Our cloud based platform, InfiniteKM, is a robust suite of Customer Experience (CX) and Knowledge Management (KM) tools to engage your organization to sell more and service better. Brands adopt the platform to ensure a consistent customer experience across any channel, get closer to their audiences, and position themselves as leaders in customer success. We make video publishing, content management, and measurement simple and secure. Please visit us at,, or contact us at for any inquiries.
About Scotiabank 
Scotiabank is Canada's international bank and a leading financial services provider in North America, Latin America, the Caribbean and Central America, Europe and Asia-Pacific. We are dedicated to helping our 24 million customers become better off through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. With a team of more than 89,000 employees and assets of over $926 billion (as at April 30, 2018), Scotiabank trades on the Toronto (TSX: BNS) and New York Exchanges (NYSE: BNS). For more information, please visit and follow us on Twitter @Scotiabank.

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