9/29/2017 - InfiniteKM Announces Launch of NetSpend Learning Portal
Toronto, ON September 29, 2017
Infinite Media, an integrated digital company, is excited to announce the launch of its latest portal development for NetSpend Corporation, the NetSpend Learning Portal. Users of the portal benefit from multiple enhanced features including role based functionality, integrated communications, and easy-to-track training, all built on the powerful InfiniteKM platform framework. The robust new training portal has been customized and deployed to perfectly meet the unique needs of NetSpend and their contact centre teams.
Netspend Learning supports and engages contact centre team members by providing a centralized space where they can complete training, track their progress, access knowledge resources, and receive communications from portal administrators.
Portal administrators further benefit from a number of administrative features including an ability to customize content for specific user groups, organize lessons into modules and courses, and run a variety of reports.
With InfiniteKM, Netspend benefits from powerful, easy-to-use tools to create training curricula that are easy to follow and measure as well as the flexibility to quickly innovate new features to suit the evolving needs of the company and contact centre teams.
“We are very excited to be working with a great innovative brand like NetSpend to help ensure that their teams are prepared with the tools and training they need to deliver top notch service” – Brad Sellors, Managing Director, InfiniteKM
The NetSpend Learning Portal gives NetSpend and its users a competitive advantage by facilitating training and communication, ensuring all contact centre team members are up to speed and empowered to provide the highest level of customer service.
About Infinite Media
Infinite Media Ltd (Infinite Media) is an integrated digital company. We are idea generating, process-driven, and results-oriented collaborators with over 15 years of experience providing intelligent answers to top global brands. Our consulting and production services include optimized marketing, learning, and software solutions that deliver measureable results. Our cloud based platform, InfiniteKM, is a robust suite of Customer Experience (CX) and Knowledge Management (KM) tools to engage your organization to sell more and service better. Brands adopt the platform to ensure a consistent customer experience across any channel, get closer to their audiences, and position themselves as leaders in customer success. We make video publishing, content management, and measurement simple and secure. Please visit us at www.infinitekm.com, www.infinitemedia.com, or contact us at pr@infinitemedia.com for any inquiries.
About Netspend, a TSYS Company
Netspend is the prepaid provider of choice to self-banked consumers and the brands that serve them. With a mission to empower consumers with the convenience, security and freedom to be self-banked, Netspend’s products have helped over 10 million consumers spend, budget and pay bills since 1999. Consumers can reload and find Netspend Prepaid Cards at convenient locations nationwide through Netspend’s extensive network of 130,000 reload points and more than 100,000 distributing locations and employers, including check cashers, convenience stores, grocers, pharmacies, insurance providers and tax preparers. Headquartered in Austin, Texas, Netspend is a wholly owned subsidiary of TSYS (NYSE: TSS). For more information, please visit www.netspend.com.